Tuesday, November 23, 2010

Annamalai University B.A. Degree Examination, 2010 - English and communications - Third year - Part - III - Paper - VIII - Communication skills Question paper

( ENGLISH AND COMMUNICATIONS )
( THIRD YEAR )
( PART - III )
( PAPER - VIII )

730. COMMUNICATION SKILLS

May ] [ Time : 3 Hours
Maximum : 100 Marks

SECTION - A ( 5 ×8 = 40)

Answer any FIVE of the following questions.
All questions carry equal marks.

1. (a) Explain the process of communication.
(b) Define communication.

2. (a) Mention the barriers to communication.
(b) Give an account of the listening skills.

3. (a) Describe the pre-interview preparation techniques.
(b) Write a note on the telephone manners.

4. (a) Mention the purposes of having meetings.
(b) What are the different types of visual aids and their functions ?

5. (a) Describe how a report is different from a letter.
(b) Write a report on any traffic accident you witnessed.

6. (a) Write a note on the parts of speech.
(b) Explain the role of question tags in communication..

7. (a) Explain graphic aids.
(b) Write a note on punctuations and capitalization.

8. (a) What is seminar or symposium ?
(b) Give the format of a business letter.

SECTION - B ( 3 × 20 = 60)

Answer any THREE of the following questions.

All questions carry equal mark.
9. (a) What is the role of non-verbal communication and explain the different items in it.
(OR)
(b) Give an account of the importance of communication.

10. (a) Describe the different characteristics of Job Interview.
(OR)
(b) What are the strategies in group discussion ?

11. (a) What are the characteristics involved in organising a successful meeting ?
(OR)
(b) Give an account of the preparations you need before giving a talk.

12. (a) Write a report on the resources facilities and services available in your town / college library.
(OR)
(b) Write a letter to the Municipal Commissioner about the mosquito menace in your area.

13. (a) How will you apply for a job in a multi - national company ?
(OR)
(b) Describe the importance given to grammar in communication.

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