Tuesday, November 23, 2010

Jawaharlal Nehru Technological University, Hyderabad MBA-I Semester Supplementary Examinations July 2010 BUSINESS COMMUNICATION AND SOFT SKILLS Question paper

Code No:11006

Time: 3hours Max.Marks:60

Answer any Five questions
All questions carry equal Marks

1. Explain the significance of grammar in making communication meaningful.

2. Describe the process of writing business messages.

3. What is public speaking? What are the barriers of effective speaking and suggest
strategies to over come the barriers?

4. 'A substantial portion of our communication is non-verbal' – Explain.

5. (a) Explain why communicating across cultures is important to business.
(b) Define culture and explain its effects on cross-cultural communication.

6. Describe how technology helps in the construction of business messages.

7. Write a report to Globareena Software Developers, on the feasibility of establishing a computer training institute in Assam.

8. A. Choose the substitute of the underlined phrase/ idiom.
1. I am just a small fry in the office.
(a) small creature (b) peon (c) person of little importance (d) humorous

2. Flesh and blood can bear it no longer.
(a) warning (b) human nature (c) in life (d) at the top speed

3. The leader must have the lion's share of the booty.
(a) the worthy part (b) the stronger part (c) the smaller part (d) the larger part

4. To be fair and square pays in the long run.
(a) successful (b) worthy (c) deceitful (d) honest

5. We kept our fingers crossed till the final results were declared.
(a) waited expectantly (b) kept praying (c) kept hopeful (d) felt scared

6. There is no need to rake up an old quarrel.
(a) revive (b) start (c) end (d) forget

Cont….2
Code No:11006 ::2::

B. Write one word substitutes for the following.
1) Fear of the closed space
2) Study of structure of words
3) One who carves in stones
4) One who does not drink wine
5) Rule by the old people
6) Study of the origin of words

C. Fill in the blanks with suitable form of the verb given in brackets.
1. The train _______ (leave) the platform an hour ago.
2. They ___________ (write) an assignment at present.
3. Ravi usually ______ (read) till midnight.
4. They _________ (repair) the old bridge now.
5. He met with an accident while he ________ (cross) the road.
6. Harish _______ (finish) the work before we reached the garage.

D. Complete each sentence by choosing the correct homophone.
1. Would you like a ______ (role/roll) and butter with your soup?
2. The airline's symbol was painted on the aircraft's_____ (tail/tale)
3. The pilot avoided a collision by changing______ (course/coarse) just in time.
4. I had too much to drink at Sarah's party, and I felt terrible the ______ morning/mourning) after.
5. I slammed on the_______ (break/brake) but it was too late.
6. Don't walk around outside in your _______ (bear/bare) feet.

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